Contact the practice
Croft Medical Centre
Calder Walk
Leamington Spa
CV31 1SA
Telephone: 01926 421153
Out of Hours: 111
Email: cwicb.croftadmin@nhs.net
Get DirectionsOpening Times
| Monday | 8:00am to 6:30pm |
| Tuesday | 8:00am to 6:30pm Extended access until 8:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Dispensary Times
| Monday | 8:00am to 12:30pm and 1:30pm to 5:30pm |
| Tuesday | 8:00am to 12:30pm and 1:30pm to 5:30pm |
| Wednesday | 8:00am to 12:30pm and 1:30pm to 5:30pm |
| Thursday | 8:00am to 12:30pm and 1:30pm to 5:30pm |
| Friday | 8:00am to 12:30pm and 1:30pm to 5:30pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
When the practice is closed, you can contact NHS 111 for medical advice on urgent matters.
NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. NHS 111 is available 24 hours a day, 7 days a week and you can get help online or on the phone.
If you have difficulties communicating or hearing, you can:
- call 18001 111 on a textphone
- use the NHS 111 British Sign Language (BSL) interpreter service if you’re deaf and want to use the phone service
Physical accessibility
The Practice is fully accessible to wheelchair users. There is ample parking in the adjacent car park. By law, you are not allowed to Smoke on the premises. Please also refrain from using Mobile Phones.
How to make a complaint
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.
