Practice Team
Partners
Dr Andrew Warner (m)
MB BS (University of London 1995)
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Senior Partner
Provides strategic and clinical leadership for the practice, ensuring the delivery of safe, high-quality patient care and compliance with NHS, CQC and contractual requirements. Oversees clinical governance, patient safety, partnership management, business planning and financial sustainability, while supporting the Practice Manager and leadership team. Represents the practice externally and promotes continuous improvement, effective teamwork and the long-term development of the organisation.
Special interest in dermatology
Provides strategic and clinical leadership for the practice, ensuring the delivery of safe, high-quality patient care and compliance with NHS, CQC and contractual requirements. Oversees clinical governance, patient safety, partnership management, business planning and financial sustainability, while supporting the Practice Manager and leadership team. Represents the practice externally and promotes continuous improvement, effective teamwork and the long-term development of the organisation.
Special interest in dermatology
Dr Jeff Foster (m)
MB ChB (Leicester Warwick 2004)
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GP Partner
Provides high-quality, patient-centred clinical care while sharing responsibility for the leadership, governance and strategic direction of the practice. Contributes to clinical governance, patient safety, CQC compliance and quality standards, business planning, financial sustainability, workforce development and regulatory compliance, working collaboratively with the Senior Partner, fellow partners and the management team to ensure the delivery of safe, effective and sustainable primary care services.
Special Interests include weight management, accidents and emergency, minor operations, men's health and cardiovascular health.
Provides high-quality, patient-centred clinical care while sharing responsibility for the leadership, governance and strategic direction of the practice. Contributes to clinical governance, patient safety, CQC compliance and quality standards, business planning, financial sustainability, workforce development and regulatory compliance, working collaboratively with the Senior Partner, fellow partners and the management team to ensure the delivery of safe, effective and sustainable primary care services.
Special Interests include weight management, accidents and emergency, minor operations, men's health and cardiovascular health.
Dr Hannah Packman (f)
MB ChB (Leicester Warwick 2004)
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GP Partner
Provides high-quality, patient-centred clinical care while sharing responsibility for the leadership, governance and strategic direction of the practice. Contributes to clinical governance, patient safety, CQC compliance and quality standards, business planning, financial sustainability, workforce development and regulatory compliance, working collaboratively with the Senior Partner, fellow partners and the management team to ensure the delivery of safe, effective and sustainable primary care services.
Special interest in women's health, family planning & paediatrics
Provides high-quality, patient-centred clinical care while sharing responsibility for the leadership, governance and strategic direction of the practice. Contributes to clinical governance, patient safety, CQC compliance and quality standards, business planning, financial sustainability, workforce development and regulatory compliance, working collaboratively with the Senior Partner, fellow partners and the management team to ensure the delivery of safe, effective and sustainable primary care services.
Special interest in women's health, family planning & paediatrics
Dr Luke Thomson (m)
MB ChB (Warwick 2018)
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GP Partner
Provides high-quality, patient-centred clinical care while sharing responsibility for the leadership, governance and strategic direction of the practice. Contributes to clinical governance, patient safety, CQC compliance and quality standards, business planning, financial sustainability, workforce development and regulatory compliance, working collaboratively with the Senior Partner, fellow partners and the management team to ensure the delivery of safe, effective and sustainable primary care services.
Special interest in research
Provides high-quality, patient-centred clinical care while sharing responsibility for the leadership, governance and strategic direction of the practice. Contributes to clinical governance, patient safety, CQC compliance and quality standards, business planning, financial sustainability, workforce development and regulatory compliance, working collaboratively with the Senior Partner, fellow partners and the management team to ensure the delivery of safe, effective and sustainable primary care services.
Special interest in research
Salaried GPs
Dr Joanna Dawes (f)
BSc (Hons) Cardiff 2002 MBChB (Warwick 2009) DRCOG, DCH
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Salaried GP
Provides high-quality, patient-centred clinical care in accordance with GMC standards, NHS contractual requirements and practice policies. Delivers safe, effective and evidence-based medical care while contributing to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working. Supports the achievement of practice objectives through participation in audits, significant event reviews, safeguarding, teaching (where applicable) and the continuous improvement of patient services.
Provides high-quality, patient-centred clinical care in accordance with GMC standards, NHS contractual requirements and practice policies. Delivers safe, effective and evidence-based medical care while contributing to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working. Supports the achievement of practice objectives through participation in audits, significant event reviews, safeguarding, teaching (where applicable) and the continuous improvement of patient services.
Dr Caroline Ellison (f)
MB ChB (Warwick 2011)
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Salaried GP
Provides high-quality, patient-centred clinical care in accordance with GMC standards, NHS contractual requirements and practice policies. Delivers safe, effective and evidence-based medical care while contributing to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working. Supports the achievement of practice objectives through participation in audits, significant event reviews, safeguarding, teaching (where applicable) and the continuous improvement of patient services.
Provides high-quality, patient-centred clinical care in accordance with GMC standards, NHS contractual requirements and practice policies. Delivers safe, effective and evidence-based medical care while contributing to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working. Supports the achievement of practice objectives through participation in audits, significant event reviews, safeguarding, teaching (where applicable) and the continuous improvement of patient services.
Dr Caitlin Imray (f)
MB ChB (Sheffield 2014)
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Salaried GP
Provides high-quality, patient-centred clinical care in accordance with GMC standards, NHS contractual requirements and practice policies. Delivers safe, effective and evidence-based medical care while contributing to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working. Supports the achievement of practice objectives through participation in audits, significant event reviews, safeguarding, teaching (where applicable) and the continuous improvement of patient services.
Special interest in women's health
Provides high-quality, patient-centred clinical care in accordance with GMC standards, NHS contractual requirements and practice policies. Delivers safe, effective and evidence-based medical care while contributing to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working. Supports the achievement of practice objectives through participation in audits, significant event reviews, safeguarding, teaching (where applicable) and the continuous improvement of patient services.
Special interest in women's health
Dr Nigel Madagan (m)
MB BSc (London 1991)
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Salaried GP
Provides high-quality, patient-centred clinical care in accordance with GMC standards, NHS contractual requirements and practice policies. Delivers safe, effective and evidence-based medical care while contributing to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working. Supports the achievement of practice objectives through participation in audits, significant event reviews, safeguarding, teaching (where applicable) and the continuous improvement of patient services.
Special interest in diabetes
Provides high-quality, patient-centred clinical care in accordance with GMC standards, NHS contractual requirements and practice policies. Delivers safe, effective and evidence-based medical care while contributing to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working. Supports the achievement of practice objectives through participation in audits, significant event reviews, safeguarding, teaching (where applicable) and the continuous improvement of patient services.
Special interest in diabetes
Dr Quentin Oury (m)
BSc (hons), MBChB (hons, Warwick 2013), MRCGP
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Salaried GP
Provides high-quality, patient-centred clinical care in accordance with GMC standards, NHS contractual requirements and practice policies. Delivers safe, effective and evidence-based medical care while contributing to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working. Supports the achievement of practice objectives through participation in audits, significant event reviews, safeguarding, teaching (where applicable) and the continuous improvement of patient services.
Special interest in men's health and minor surgery
Provides high-quality, patient-centred clinical care in accordance with GMC standards, NHS contractual requirements and practice policies. Delivers safe, effective and evidence-based medical care while contributing to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working. Supports the achievement of practice objectives through participation in audits, significant event reviews, safeguarding, teaching (where applicable) and the continuous improvement of patient services.
Special interest in men's health and minor surgery
Dr Anoushka Thurlow (f)
MBChB MRCGP BSC (Hons) (Leicester 2005)
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Salaried GP
Provides high-quality, patient-centred clinical care in accordance with GMC standards, NHS contractual requirements and practice policies. Delivers safe, effective and evidence-based medical care while contributing to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working. Supports the achievement of practice objectives through participation in audits, significant event reviews, safeguarding, teaching (where applicable) and the continuous improvement of patient services.
Provides high-quality, patient-centred clinical care in accordance with GMC standards, NHS contractual requirements and practice policies. Delivers safe, effective and evidence-based medical care while contributing to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working. Supports the achievement of practice objectives through participation in audits, significant event reviews, safeguarding, teaching (where applicable) and the continuous improvement of patient services.
Dr Sarah Whaley (f)
MBChB (Warwick 2018)
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Salaried GP
Provides high-quality, patient-centred clinical care in accordance with GMC standards, NHS contractual requirements and practice policies. Delivers safe, effective and evidence-based medical care while contributing to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working. Supports the achievement of practice objectives through participation in audits, significant event reviews, safeguarding, teaching (where applicable) and the continuous improvement of patient services.
Provides high-quality, patient-centred clinical care in accordance with GMC standards, NHS contractual requirements and practice policies. Delivers safe, effective and evidence-based medical care while contributing to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working. Supports the achievement of practice objectives through participation in audits, significant event reviews, safeguarding, teaching (where applicable) and the continuous improvement of patient services.
Nursing Team
Kim Bick (f)
Advanced Care Practitioner (ACP)
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Advanced Clinical Practitioner (ACP)
Provides autonomous, high-quality, patient-centred care by assessing, diagnosing, treating and managing patients with acute and long-term conditions within their scope of practice. Contributes to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working, supporting the delivery of safe, effective and evidence-based primary care services.
Provides autonomous, high-quality, patient-centred care by assessing, diagnosing, treating and managing patients with acute and long-term conditions within their scope of practice. Contributes to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working, supporting the delivery of safe, effective and evidence-based primary care services.
Claire Tailby (f)
Advanced Nurse Practitioner (ANP)
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Advanced Nurse Practitioner (ANP)
Provides autonomous, high-quality, patient-centred nursing and medical care by assessing, diagnosing, treating and managing patients with acute and long-term conditions within their scope of practice. Independently prescribes where qualified, requests and interprets investigations, and makes appropriate referrals. Contributes to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working, supporting the delivery of safe, effective and evidence-based primary care services.
Provides autonomous, high-quality, patient-centred nursing and medical care by assessing, diagnosing, treating and managing patients with acute and long-term conditions within their scope of practice. Independently prescribes where qualified, requests and interprets investigations, and makes appropriate referrals. Contributes to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working, supporting the delivery of safe, effective and evidence-based primary care services.
Elizabeth Thomas (f)
Registered Nurse Prescriber
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Nurse Prescriber
Provides high-quality, patient-centred nursing care and independently prescribes medicines within their scope of practice. Assesses, diagnoses, treats and manages a range of acute and long-term conditions, undertaking clinical examinations, health promotion and chronic disease management. Contributes to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working, supporting the delivery of safe, effective and evidence-based primary care services.
Provides high-quality, patient-centred nursing care and independently prescribes medicines within their scope of practice. Assesses, diagnoses, treats and manages a range of acute and long-term conditions, undertaking clinical examinations, health promotion and chronic disease management. Contributes to clinical governance, patient safety, CQC compliance, quality improvement and multidisciplinary team working, supporting the delivery of safe, effective and evidence-based primary care services.
Catherine Thompson (f)
Registered Practice Nurse
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Practice Nurse
Provides high-quality, patient-centred nursing care, delivering evidence-based treatment, health promotion and preventative care across a wide range of clinical services. Undertakes chronic disease management, immunisations, cervical screening, wound care, health assessments and other nursing procedures within their scope of practice. Contributes to clinical governance, patient safety, CQC compliance, infection prevention and control, quality improvement and multidisciplinary team working, supporting the delivery of safe, effective and compassionate primary care services.
Provides high-quality, patient-centred nursing care, delivering evidence-based treatment, health promotion and preventative care across a wide range of clinical services. Undertakes chronic disease management, immunisations, cervical screening, wound care, health assessments and other nursing procedures within their scope of practice. Contributes to clinical governance, patient safety, CQC compliance, infection prevention and control, quality improvement and multidisciplinary team working, supporting the delivery of safe, effective and compassionate primary care services.
Lindsey Griffin (f)
Healthcare Assistant (HCA)
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Healthcare Assistant (HCA)
Provides high-quality, patient-centred care by supporting clinicians in the delivery of safe and effective primary care services. Undertakes a range of delegated clinical duties within their scope of practice, including health checks, phlebotomy, NHS Health Checks, ECGs, blood pressure monitoring, wound care support, vaccinations (where appropriately trained), new patient assessments and health promotion. Contributes to patient safety, infection prevention and control, CQC compliance, quality improvement and multidisciplinary team working, ensuring patients receive compassionate, professional and efficient care.
Provides high-quality, patient-centred care by supporting clinicians in the delivery of safe and effective primary care services. Undertakes a range of delegated clinical duties within their scope of practice, including health checks, phlebotomy, NHS Health Checks, ECGs, blood pressure monitoring, wound care support, vaccinations (where appropriately trained), new patient assessments and health promotion. Contributes to patient safety, infection prevention and control, CQC compliance, quality improvement and multidisciplinary team working, ensuring patients receive compassionate, professional and efficient care.
Sophie Taylor (f)
Healthcare Assistant (HCA)
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Healthcare Assistant (HCA)
Provides high-quality, patient-centred care by supporting clinicians in the delivery of safe and effective primary care services. Undertakes a range of delegated clinical duties within their scope of practice, including health checks, phlebotomy, NHS Health Checks, ECGs, blood pressure monitoring, wound care support, vaccinations (where appropriately trained), new patient assessments and health promotion. Contributes to patient safety, infection prevention and control, CQC compliance, quality improvement and multidisciplinary team working, ensuring patients receive compassionate, professional and efficient care.
Provides high-quality, patient-centred care by supporting clinicians in the delivery of safe and effective primary care services. Undertakes a range of delegated clinical duties within their scope of practice, including health checks, phlebotomy, NHS Health Checks, ECGs, blood pressure monitoring, wound care support, vaccinations (where appropriately trained), new patient assessments and health promotion. Contributes to patient safety, infection prevention and control, CQC compliance, quality improvement and multidisciplinary team working, ensuring patients receive compassionate, professional and efficient care.
Peggy Smith (f)
Phlebotomist
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Phlebotomist
Provides a safe, efficient and patient-centred venepuncture service, ensuring blood samples are obtained accurately and handled in accordance with clinical protocols and laboratory requirements. Maintains high standards of infection prevention and control, patient identification and specimen management while delivering compassionate care. Contributes to patient safety, CQC compliance, quality improvement and multidisciplinary team working, supporting the timely diagnosis, monitoring and treatment of patients.
Provides a safe, efficient and patient-centred venepuncture service, ensuring blood samples are obtained accurately and handled in accordance with clinical protocols and laboratory requirements. Maintains high standards of infection prevention and control, patient identification and specimen management while delivering compassionate care. Contributes to patient safety, CQC compliance, quality improvement and multidisciplinary team working, supporting the timely diagnosis, monitoring and treatment of patients.
Management
Lesley Davis (f)
Practice Manager
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Practice Manager
Provides strategic and operational leadership for the practice, overseeing the day-to-day management of services to ensure the delivery of safe, effective and high-quality patient care. Oversees all clinical and non-clinical staff, leading workforce planning, performance, development and operational delivery across the practice. Leads on business planning, financial management, HR, governance, patient safety, CQC compliance, contractual performance, information governance, risk management and quality improvement. Works collaboratively with the Senior Partner, GP Partners and the wider leadership team to ensure regulatory compliance, organisational sustainability, service development and the efficient delivery of patient-centred primary care services.
Provides strategic and operational leadership for the practice, overseeing the day-to-day management of services to ensure the delivery of safe, effective and high-quality patient care. Oversees all clinical and non-clinical staff, leading workforce planning, performance, development and operational delivery across the practice. Leads on business planning, financial management, HR, governance, patient safety, CQC compliance, contractual performance, information governance, risk management and quality improvement. Works collaboratively with the Senior Partner, GP Partners and the wider leadership team to ensure regulatory compliance, organisational sustainability, service development and the efficient delivery of patient-centred primary care services.
Joanna Payne (f)
Quality & Performance Manager
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Quality and Performance Manager
Leads the practice's quality, performance and compliance agenda, ensuring the delivery of safe, effective and high-quality primary care services. Oversees contractual performance, including QOF, IIF and Enhanced Services, while supporting CQC compliance, clinical governance, quality improvement, audits, patient safety, policies, significant events and risk management. Works collaboratively with clinicians and the management team to monitor performance, drive continuous improvement, analyse data, implement service developments and ensure the practice meets contractual, regulatory and organisational objectives.
Leads the practice's quality, performance and compliance agenda, ensuring the delivery of safe, effective and high-quality primary care services. Oversees contractual performance, including QOF, IIF and Enhanced Services, while supporting CQC compliance, clinical governance, quality improvement, audits, patient safety, policies, significant events and risk management. Works collaboratively with clinicians and the management team to monitor performance, drive continuous improvement, analyse data, implement service developments and ensure the practice meets contractual, regulatory and organisational objectives.
Jackie Cook (f)
Operations Manager
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Operations Manager
Provides operational leadership for the day-to-day running of the practice, ensuring safe, efficient and effective delivery of clinical and administrative services. Oversees non-clinical teams, including reception and administration, managing workforce planning, rotas, performance, training and service delivery. Supports clinical teams by ensuring operational processes run effectively and leads on patient access, facilities, health and safety, business continuity, CQC compliance, governance and quality improvement. Works closely with the Practice Manager and leadership team to deliver organisational objectives, enhance patient experience and support the continuous development of practice services.
Provides operational leadership for the day-to-day running of the practice, ensuring safe, efficient and effective delivery of clinical and administrative services. Oversees non-clinical teams, including reception and administration, managing workforce planning, rotas, performance, training and service delivery. Supports clinical teams by ensuring operational processes run effectively and leads on patient access, facilities, health and safety, business continuity, CQC compliance, governance and quality improvement. Works closely with the Practice Manager and leadership team to deliver organisational objectives, enhance patient experience and support the continuous development of practice services.
Barbara McClelland-Welbourn (f)
Reception Manager
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Reception Manager
Leads the reception team, ensuring the delivery of a professional, efficient and patient-centred front-line service. Oversees the day-to-day management of reception operations, including staff supervision, rota management, training, performance, patient access and appointment systems. Supports the delivery of excellent customer service while ensuring compliance with practice policies, confidentiality, CQC standards and operational procedures. Works collaboratively with the management team to drive continuous improvement, support service delivery and enhance the overall patient experience.
Leads the reception team, ensuring the delivery of a professional, efficient and patient-centred front-line service. Oversees the day-to-day management of reception operations, including staff supervision, rota management, training, performance, patient access and appointment systems. Supports the delivery of excellent customer service while ensuring compliance with practice policies, confidentiality, CQC standards and operational procedures. Works collaboratively with the management team to drive continuous improvement, support service delivery and enhance the overall patient experience.
GP net earnings
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Croft Medical Practice in the 2023/24 financial year was £70,658 before tax and National Insurance. This is for 1 full time GP and 12 part time GPs who worked in the practice for more than 6 months
